About Torrance Fence Company
About our installation
Our words will mean nothing without excellent end results.
Satisfaction and quality delivered projects start with professional installation.
Unlike the big box industry leader companies, we have higher standards when it comes to our installers; we will never hire installer without at least 3 years of experience; for proper communication with our customers, proficient in English is a must.
Your project manager will ensure that your fence or other custom project is being fabricated as promised and as described, your project manager will be your point of contact at all times. During the first day (depending on the size of your project, 1-5 days) your project manager will start the job to ensure the installers are covered off every detail, then a final walk around and inspection at the end of the project is a must.
We will go over all other important facts involved in quality installation during our first visit; there are several important things that many contractors and fence companies, especially big box companies don't want you to know so they can save on labor and materials.
When it comes to choosing your fence company, not only the materials are important, but also the customer service.
Honesty, professionalism, and being upfront about everything is our foundation.
Customers always come first for us.
A customer is a person who brings us his wants-it and is our job to fill those needs at the lowest price and best materials in the industry.
A customer does us a favor when they call us; we are not doing them a favor by serving them, and the customer is the most important person in our business.
The second important thing for us it's our reputation.
Our reputation is based on many factors; being upfront with our customers about the pricing and about things that we can and can not do, unlike other industry leader companies with salespeople giving you estimates and promising things that are literally impossible do accomplish, just to make the sale then rely on installers to get him out of that promise.
We will never make an empty promise. A salesman who has never dig a hole, mixed concrete, leveled the fence by following the slope, never attached fascia board for a patio cover to the house wall, can not tell you important things that you should know and understand before the project begins, no matter how much training he's been given.
Because our project manager who will help you from a-z with your project is an experienced fence installer himself, he will answer questions and make suggestions not only material related but also installation related which is the most important thing when making a decision for an outdoor building project that will last a lifetime.
Yes, reputation matters for us but what matters more is keeping that hard-earned reputation, by always delivering not less but more than what's promised, by not cutting corners.
We will make sure our customers are informed in every step of the way from fabrication to the installation.
Because in the end, we are not satisfied until you are 100% satisfied.
We don't like to promise much, but there are few things we can promise and guaranty.
1. Best materials available in the market!
2. Lowest possible price in the South Bay area!
3. Manufacturers Limited Life-Time WARRANTY on vinyl materials only and six years Workmanship Warranty on any of our work!
4. 100% Satisfaction!